Frequently asked questions.
Is Recovery Index a bank?+
Recovery Index partners with regulated banking and custody providers to deliver banking-as-a-service. Your fiat balances are held with our regulated partners; digital assets are held in HSM-backed custody.
Which cryptocurrencies are supported?+
Bitcoin (BTC), Ethereum (ETH), Solana (SOL), Litecoin (LTC), and USDT on both ERC-20 and TRC-20 networks.
How long does KYC take?+
Most individuals complete KYC in under three minutes using our Onfido-powered flow. Business onboarding typically completes within one business day.
Is my money insured?+
Fiat balances at our US partner are eligible for FDIC pass-through insurance up to $250,000 per depositor. Digital assets are held in segregated custody accounts.
Can I integrate Recovery Index with my product?+
Yes. Our REST APIs and webhooks let you embed accounts, cards, and custody into your own product with a signed contract.
Do you support businesses in my country?+
We currently serve customers in over 40 countries. Country availability is disclosed during onboarding.